XCare® Technology Framework

[ˈfrām-ˈwərk]

  1. A supporting structure around which somethingcan be built
  2. A system of rules, ideas, information, and principles that form the structure of a plan

The XCare Technology Framework

Business IT is complex. Explore how XCare and our XCare Technology Frameworks organized this complexity for your business.

Strategic

Your Employees

Enable your employees to work productively and with confidence knowing their IT is taken care of, no matter where they are working from.

  • Help Desk Support
  • Workplace Flexibility

Your Business

Your business has unique elements. Let's build a strategic plan to apply customized IT to your unique vision.

  • Strategic Planning
  • Budgeting
  • Capital Planning
  • Quarterly Meetings and Rolling Revisions

Your Communications

Business communications have evolved past the simple landline. Define and implement the communication solutions that work for you and your goals.
  • Microsoft 365 Email
  • Telephony
  • Microsoft Teams

Your Computers

Analyze the way your staff uses their computers now, and discover what changes would make them the most productive.

  • Your Ideal Computer Specifications
  • IT Budget Guidelines
  • 365 Productivity Apps
  • LOB App Access

Infrastructure

Networking

Your infrastructure starts here. Ensure your IT network is rock solid and appropriately sized for your business.

  • Switching
  • Cabling
  • Wireless Networking
  • Roaming Devices

Azure Cloud
Premise Servers

On Site, in the Cloud or Both. Whatever works best for your business.

  • On-Premises Physical Servers
  • Azure Cloud Servers
  • Tailored Azure Cloud Infrastructure

Vendor
Management

Complete infrastructure management that includes liaising with IT-adjacent vendors, reducing hassles and costs.

  • Camera and Security
  • Cabling and Wiring
  • Copier Suppliers
  • LOB Vendors

Procurement

We handle the sourcing of your IT, driven by your strategic plan and budgeting processes.

  • Hardware
  • Licenses
  • Laptops/Desktops
  • Telephony
  • Data Storage

Operational

XCare® Engineering

Plan the nuts and bolts of your strategic plan with thoughtful engineering.

  • Best Practices
  • Templated Standards
  • Uniform Technologies
  • Technology Training

XCare® Support Services

Support from our team of XTechs enables sustained high productivity.

  • Help Desk Services
  • Remote Support
  • On-Site Support
  • Device Setup and Configuration

XBack Data Protection

Protect your valuable data where it resides, whether in the cloud, on premises, or a mix of both.

  • On-Site Backup
  • Off-Site Backup
  • Disaster Recovery Sites
  • Cloud Backups

XFortify Cybersecurity

Defend your IT with a cybersecurity posture derived from the NIST Cybersecurity Framework and designed around your needs and goals.
  • XFortify Vulscan
  • XFortify EDR
  • Xfortify Umbrella
  • Edge Firewalls and Security
  • Roaming Security
  • Email Security
  • Centralized Patching